bj99 Terms & Conditions

01 Introduction & Acceptance

These Terms & Conditions ("Terms") constitute a legally binding agreement between you ("Player", "you", "your") and bj99 ("bj99", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at https://bj99.casino ("Platform").

By creating a bj99 account, depositing funds, placing a wager, or otherwise using any part of the Platform, you confirm that you have read, understood, and unconditionally accept these Terms, together with the Privacy Policy and the Responsible Gaming Policy, all of which are incorporated into these Terms by reference.

If you do not accept any part of these Terms, you must immediately cease using the Platform and close your bj99 account.

02 Eligibility

To register and use a bj99 account you must satisfy all of the following eligibility criteria at all times:

1. You are at least 18 years of age. bj99 operates a strict 18+ policy with no exceptions.
2. You are accessing the Platform as an individual for personal, non-commercial entertainment purposes.
3. You are not acting on behalf of, or depositing funds owned by, any third party.
4. You do not currently hold another active bj99 account and have not previously been self-excluded or permanently banned from the Platform.
5. The provision and use of online gaming services is not prohibited by any law applicable to you personally.
6. You are not a current employee, contractor, agent, or close family member of an employee of bj99 or any of its affiliated software or payment providers.

bj99 reserves the right to request documentary proof of eligibility at any time. Failure to provide satisfactory documentation within 72 hours of a request may result in the temporary suspension of your account pending verification.

03 Account Registration

3.1 Single Account Policy

Each player is permitted to hold one bj99 account only. Opening duplicate accounts — whether under the same name, mobile number, email address, device identifier, or household IP address — is a violation of these Terms and will result in the suspension of all associated accounts and the forfeiture of any bonus funds held therein.

3.2 Accuracy of Information

When registering you must provide accurate, complete, and up-to-date personal information including your full legal name, date of birth, Pakistan mobile number, and email address. You must notify bj99 promptly of any change to your registered details by contacting support.

3.3 Account Credentials

You are solely responsible for maintaining the confidentiality of your bj99 username and password. You must not share your credentials with any third party. bj99 will not be liable for any loss arising from unauthorised access to your account that occurs because you have shared or failed to protect your credentials. If you believe your account has been compromised, contact bj99 support immediately via live chat.

3.4 Know Your Customer (KYC)

bj99 operates a KYC process consistent with international anti-money laundering standards. You may be required to submit a copy of your National Identity Card (NIC / CNIC), proof of address, or proof of the payment method used for deposits. bj99 will process KYC documentation securely and in accordance with the Privacy Policy. Withdrawals may be held pending KYC clearance.

04 Deposits & Withdrawals

4.1 Accepted Payment Methods

bj99 accepts PKR deposits and processes PKR withdrawals via the following methods:

• Easypaisa — mobile wallet (instant deposit and withdrawal)
• JazzCash — mobile wallet (instant deposit and withdrawal)
• Raast — instant interbank transfer
• UBL Transfer — bank transfer via United Bank Limited
• USDT TRC20 — cryptocurrency (processed at PKR equivalent rate at time of transaction)

4.2 Minimum and Maximum Amounts

The minimum single deposit is 500 PKR. Maximum single deposit and daily limits vary by payment method and account verification tier. Maximum withdrawal limits per transaction and per day are displayed in your bj99 account cashier section at the time of withdrawal.

4.3 Processing Times

Easypaisa and JazzCash deposits reflect in your bj99 PKR wallet instantly under normal network conditions. Raast and UBL Transfer deposits may take up to 30 minutes during standard banking hours. Withdrawals to Easypaisa and JazzCash wallets typically complete within 30 seconds. Withdrawals to bank accounts may take up to one business day. USDT TRC20 withdrawals are subject to standard blockchain confirmation times.

4.4 Currency

All account balances, wagers, winnings, and transactions on the bj99 Platform are denominated in Pakistani Rupees (PKR). bj99 does not charge currency conversion fees. USDT deposits and withdrawals are converted at the market rate applicable at the time of transaction.

4.5 Withdrawal Conditions

Withdrawals will be processed to the same payment method used for the original deposit where technically possible. bj99 may require identity verification (see Section 3.4) before processing any withdrawal. Pending bonus wagering requirements must be satisfied before bonus funds can be withdrawn.

05 Bonuses & Promotions

5.1 General Bonus Terms

All bonuses, free spins, cashback offers, and promotional credits offered by bj99 are subject to individual promotion-specific terms communicated at the time the offer is presented. In the absence of promotion-specific terms, the following general conditions apply.

5.2 Wagering Requirements

Bonus funds carry a wagering requirement that must be completed before any portion of the bonus or associated winnings may be withdrawn. The applicable wagering multiple is stated in the promotion details. Wagering on certain game categories (e.g., live dealer games with low house edge) may contribute at a reduced rate or not at all toward the requirement — these exclusions are listed in the promotion-specific terms.

5.3 One Bonus Per Player

Only one promotional bonus may be active in a bj99 account at any one time unless otherwise stated. Bonuses are available to eligible players only and may not be transferred or exchanged for cash prior to meeting wagering requirements.

5.4 Modification and Withdrawal of Promotions

bj99 reserves the right to modify, suspend, or withdraw any promotion at any time with reasonable prior notice where possible. Players who have already accepted a bonus that is subsequently modified will not have the modified terms applied retroactively unless the modification is required to comply with applicable law.

5.5 Abuse of Promotions

bj99 actively monitors for bonus abuse including, but not limited to, low-risk wagering strategies designed to exploit bonus conditions, coordinated bonus collection across multiple accounts, and placement of opposing bets to reduce wagering variance. Any player found to be abusing promotional offers will have their bonus voided and any associated winnings forfeited, and may have their account suspended.

06 Gameplay & Betting Rules

6.1 Game Rules

Each game available on the bj99 Platform (including live dealer games, Sic Bo, Mega Wheel, jackpot slots, and Cockfighting) operates under specific game rules accessible within the game interface. In the event of a conflict between game-specific rules and these Terms, the game-specific rules prevail for matters relating solely to gameplay mechanics.

6.2 Malfunctions

In the event of a technical malfunction affecting the outcome of a game round — whether caused by bj99's systems, the game provider's server, or a network fault — bj99 reserves the right to void the affected round and return the wager to the player's PKR wallet. bj99 will not be liable for any loss of potential winnings arising from a verified technical malfunction.

6.3 Minimum and Maximum Bet Limits

Minimum and maximum bet limits vary by game and are displayed within each game interface. bj99 reserves the right to adjust bet limits on any game at any time without prior notice.

6.4 Jackpots

Progressive jackpot amounts displayed in the bj99 lobby are indicative and are updated in near-real-time. The displayed value at the time a jackpot is triggered governs the payout. Jackpot winnings are subject to standard KYC verification before withdrawal.

07 Prohibited Conduct

The following conduct is strictly prohibited on the bj99 Platform:

• Opening or using more than one bj99 account (multi-accounting)
• Using automated software, bots, scripts, or artificial intelligence tools to place wagers or interact with the Platform
• Collusion with other players to gain an unfair advantage in any game
• Any form of fraud, including use of stolen payment credentials or falsified identity documents
• Money laundering or the deposit of funds derived from illegal activity
• Systematic exploitation of software bugs or errors in any game to obtain winnings
• Abuse of the bonus system including coordination across multiple accounts or use of prohibited wagering strategies
• Providing false or misleading information during registration or KYC verification
• Unauthorised access to another player's account
• Any conduct that disrupts the fair operation of the Platform or the experience of other players

bj99 employs automated detection systems and manual review processes to identify prohibited conduct. Where prohibited conduct is detected, bj99 may immediately suspend or terminate the relevant account(s), void all bets placed during the period of prohibited conduct, forfeit any bonus or promotional credits, and withhold withdrawal of funds pending investigation. bj99 reserves the right to report suspected fraud or money laundering to relevant authorities.

08 Responsible Gaming

bj99 is committed to providing a safe and responsible gaming environment for all Pakistan players. The following tools and policies form part of bj99's responsible gaming framework:

• Deposit Limits: Players may set daily, weekly, or monthly PKR deposit caps from their account settings. Reductions take effect immediately; increases require a 24-hour cooling-off period.
• Session Time Reminders: Players may configure alerts to notify them after a chosen period of continuous play.
• Self-Exclusion: Players may request self-exclusion for a defined period (minimum 7 days) or permanently. Self-exclusion requests are processed promptly and marketing communications are suspended during the exclusion period.
• Reality Checks: Players may enable periodic on-screen notifications displaying time spent in the current session.

If you believe your gambling is causing harm, please visit the Responsible Gaming page for detailed guidance and support resources. bj99 enforces the 18+ age restriction strictly and cooperates with recognised responsible gaming programmes.

09 Intellectual Property

All content on the bj99 Platform — including but not limited to software, game code, graphics, logos, trademarks, text, and game content provided by third-party studios — is owned by bj99 or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes. You may not copy, reproduce, distribute, reverse-engineer, create derivative works from, or commercially exploit any content on the Platform without the prior written consent of bj99.

10 Limitation of Liability

To the fullest extent permitted by applicable law, bj99's total liability to you in connection with these Terms or your use of the Platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim.

bj99 shall not be liable for:

• Loss of profit, revenue, opportunity, or goodwill, whether direct or indirect
• Losses arising from force majeure events including natural disasters, internet outages, governmental actions, or payment network failures beyond bj99's reasonable control
• Any technical malfunction or interruption to the Platform that results from the player's own hardware, software, or network connection
• Any delay or failure by a third-party payment provider to process a transaction
• Any decision made by you based on information displayed on the Platform

Nothing in these Terms limits bj99's liability for fraud, death, or personal injury caused by bj99's gross negligence.

11 Privacy & Data

bj99 collects, processes, and stores personal data from Pakistan players in accordance with its Privacy Policy. By registering a bj99 account you consent to the collection and use of your personal data as described in the Privacy Policy.

bj99 will not sell your personal data to third parties. Data shared with payment processors, KYC verification providers, and game studios is limited to what is necessary to deliver the services described in these Terms and is governed by appropriate data processing agreements.

12 Amendments to These Terms

bj99 reserves the right to amend these Terms at any time. Where a material change is made, bj99 will notify registered players via the email address on file and/or via an in-platform notification at least 7 days before the change takes effect, except where a shorter notice period is required by law or to address an urgent security or legal matter.

Your continued use of the bj99 Platform after the effective date of any amendment constitutes your acceptance of the updated Terms. If you do not accept the amended Terms you must cease using the Platform and close your account before the effective date.

13 Governing Law & Disputes

These Terms are governed by and construed in accordance with the laws applicable to bj99's operating jurisdiction under its international gaming licence. In the event of a dispute arising from these Terms or your use of the Platform, bj99 encourages players to first contact customer support to seek an informal resolution.

If a dispute cannot be resolved informally within 30 days of the initial complaint being lodged, the matter may be referred to a recognised independent dispute resolution body as specified by bj99's gaming licence. The decision of the dispute resolution body will be final and binding on both parties.

Nothing in this clause limits any statutory rights you may hold as a consumer under the laws of your home jurisdiction.

14 Contact & Support

If you have any questions about these Terms, please contact the bj99 support team through any of the following channels. All support is provided in English.

• Live Chat: Available 24 hours a day, 7 days a week via the bj99 Platform
• Email: support@bj99.casino (plain text — not a clickable link)
• WhatsApp & Telegram: Available 24/7 — details provided after registration

For responsible gaming concerns, including self-exclusion requests, please visit the Responsible Gaming page where dedicated guidance is available.